Who we are
Real IT experience. Local support.
Gannon Marcotte has worked in managed IT since 2019, starting on an MSP help desk straight out of college and moving up through every tier: support, network engineering, project management and virtual CIO.
Add enterprise infrastructure engineering, and you get the background behind Modern Business Solutions: someone who has supported businesses across a wide range of industries and knows how IT should be run, without the outsourced call center.
The path here
Every seat in IT, so nothing about your setup is new.
- WTI · Education
The foundation
A degree in Information Technology and Network Administration from Wichita Technical Institute.
- 2019 · Help desk
Where it starts
Answering the calls when something breaks, and learning what users actually need.
- 2020 · Support engineer
Fixing the hard ones
Escalated tickets, servers and Microsoft 365 for client businesses.
- 2021 · Network engineer
Building networks
Designing and maintaining the firewalls, switches and Wi-Fi businesses run on.
- 2022 · Project lead
Running projects
Leading infrastructure projects from the first plan to the final cutover.
- 2023 · vCIO
Planning with owners
Technology roadmaps, budgets and strategy with business leaders.
- 2025 · Infrastructure
Enterprise systems
Engineering in-house infrastructure for a multi-company organization.
- 2026 · Founder
Modern Business Solutions
All of it, focused on businesses in Wichita and beyond, and never outsourced.
What you can expect
How we treat every client.
Protection, monitoring and backups are the foundation of every plan.
If you don't need something, we'll tell you. Even if it's something we sell.
You'll know what was done and why, without the jargon.
On-site across Wichita and the surrounding area, remote support anywhere in the US.
How we operate
A clear process, from the first call to every day after.
- 01 · Assess
Learn your setup
We review your computers, accounts, network, backups and security, and tell you plainly what we find.
- 02 · Onboard
Secure and document
We install monitoring, protection and backups, and document everything so nothing lives in one person's head.
- 03 · Support
Answer fast, locally
Your team reaches our own engineers by phone, email or the client portal. Never an outsourced call center.
- 04 · Plan
Keep you modern
Regular check-ins on what to replace, upgrade or retire, so there are no surprise projects or bills.
Local, not outsourced
Your IT stays local, not in an offshore call center.
Many managed IT providers resell a help desk they don't run. At MBS, every ticket is handled by our own engineers, who already know your systems and your people.
Protecting your business costs less than one breach.
Answer a few questions in about two minutes. You'll get a tailored quote within one business day.